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Medical Care Alert Reviews

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Overall Rating

4.5
34 Reviews
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About Medical Care Alert

Medicalcarealert.com is a provider of Medical Alert systems for Seniors nationwide. They offer protection at home, or on-the-go with GPS tracking. Fall Detection is also available. The service operates under the motto "Help At The Touch Of A Button" and aims to keep seniors safe at home with peace of mind for the whole family.

They offer three primary systems to fit individual lifestyles and budgets. These include:

  • IN-HOME SYSTEM Medical Alert System: This system is priced at $29.95 per month and offers options such as Wall Button, Fall Detection, Automatic Pill Dispenser.
  • SMART WATCH Medical Alert System: This system is priced at $39.95 per month and offers options such as Fall Detection, Extra Charger.
  • HOME & AWAY GPS Medical Alert System: This system is also priced at $39.95 per month and offers options such as Fall Detection, Car Charger.

These systems are designed to provide 24/7 Emergency Response from Centers in the USA, Automatic Fall Detection, Text Messaging to Family and/or Caregiver, and award-winning customer service. They also offer a Risk Free return policy and have an A+ Rating with the BBB. They are a repeat winner of the Angie's List Super Service Award for outstanding customer service.

In addition to these, they also offer a HOME Medical Alert System with a medical alert button. This system covers you in and around the home. Shower-safe buttons have up to 1,000 foot range. Optional AutoFALL pendant, and cellular version if no land-line phone. No personal cell phone or Wi-Fi required. This system is designed for older adults and includes a whole-house two-way voice speakerphone console, a versatile, shower-safe medical life alert button with a choice of a wrist or necklace pendant setup, and 24/7 monitoring by EMT/EMD certified agents. It also includes a free lockbox to hide a key outside your home for medical professional emergency access.

They are confident in their products and offer a trial period of up to 14 days. If not satisfied, the product can be returned within the trial period for a full refund.

Medical Care Alert Pros & Cons

Pros of Medical Care Alert:

  • 24/7 Monitoring: EMT/EMD-certified agents provide round-the-clock monitoring.
  • Waterproof Medical Alert Buttons: These buttons have a seven-year battery life and include automatic free replacements when the battery is low.
  • Battery Backup: Up to 72-hour battery backup for landline consoles and up to 24-hour backup for cellular bases.
  • Free Lockbox: Allows emergency medical professionals to access the home without damaging the door.
  • Fall Detection: Available for an additional fee, providing extra safety.
  • Text Message Notifications: Free notifications to family and caregivers during emergencies.
  • Multiple Payment Plans: Options include monthly, quarterly, semi-annual, and annual plans.
  • Medical-Grade Equipment: Minimizes the risk of false alarms.
  • Easy Setup: Simple plug-and-play design for quick installation.

Cons of Medical Care Alert:

  • Fall Detection Upgrade: Fall detection is available but requires an additional monthly fee of $10.
  • Equipment Protection Plan: An Extended Protection Plan to cover lost or damaged equipment is available for an additional $5 per month, paid annually.
  • Limited Smart Features: Compared to other services, Medical Care Alert lacks some smart features.
  • Potential for False Alarms: Some users have reported the equipment being too sensitive, leading to false alarms.

Additional Notes:

  • Medical Care Alert offers a risk-free return policy and has an A+ Rating with the Better Business Bureau.
  • The company provides a generous risk-free trial and guaranteed rates for life, making it a flexible option for seniors.

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Medical Care Alert Customer Reviews (34)

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Dec 13, 2023
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Dec 13, 2023
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Dec 11, 2023

Medical Care Alert Customer’s Q&A

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Medical Care Alert Features and Benefits

Medical Care Alert offers several key features and benefits:

  • 24/7 Monitoring: EMT/EMD-certified agents provide round-the-clock monitoring.
  • Waterproof Medical Alert Buttons: These buttons have a seven-year battery life and include automatic free replacements when the battery is low.
  • Battery Backup: Up to 72-hour battery backup for landline consoles and up to 24-hour backup for cellular bases.
  • Free Lockbox: Allows emergency medical professionals to access the home without damaging the door.
  • Fall Detection: Available for an additional fee, providing extra safety.
  • Text Message Notifications: Free notifications to family and caregivers during emergencies.
  • Multiple Payment Plans: Options include monthly, quarterly, semi-annual, and annual plans.
  • Medical-Grade Equipment: Minimizes the risk of false alarms.
  • Easy Setup: Simple plug-and-play design for quick installation.
  • Risk-Free Trial: A 14-day trial period to ensure satisfaction.

These features and benefits make Medical Care Alert a reliable choice for medical alert systems.

Medical Care Alert Pricing

Medical Care Alert offers medical alert systems around $1 a day with a 14-day return policy.

What payment methods does Medicalcarealert.com accept?

Medicalcarealert.com offers three payment options to suit your needs: Quarterly, Semi-Annual, and Annual. There is an offer to get one month free when you pay annually in advance. Any balances will be refunded if you cancel the service after the first 14 days.

Medical Care Alert FAQs

FAQ

Medical Care Alert Alternatives

Medical Guardian offers a range of medical alert systems with 24/7 monitoring and fall detection. MobileHelp provides affordable plans and no long-term contracts. Bay Alarm Medical is known for its variety of devices and excellent customer service. Medical Alert is praised for its ease of use and risk-free trial. ADT Health offers professional monitoring and reliable service. LifeFone stands out with its long battery life and medication reminders. UnaliWear Kanega Watch is a wearable device with fall detection and health monitoring. One Call Alert is ideal for households with multiple users. GetSafe Medical Alert provides extra buttons for added safety. Lifestation offers transparent pricing and compassionate customer service.

FAQ

How To Open A Medical Care Alert Account?

To open an account on medicalcarealert.com, follow these steps:

  1. Visit the website and navigate to the sign-up page.
  2. Provide personal information, including name, address, and emergency contacts.
  3. Choose a medical alert system that fits individual needs and budget.
  4. Select a payment plan (monthly, quarterly, semi-annual, or annual).
  5. Complete the purchase and receive the equipment.
  6. Set up the system by following the provided instructions or watching the setup videos.
  7. Test the system to ensure it is working correctly.

For any questions or assistance, contact the Customer Care team via phone or email.

FAQ

Medicalcarealert.com Return Policy?

Medical Care Alert offers a 14-day free trial. Customers must connect and activate the system during the trial before returning the equipment to avoid a $50 programming fee. As for the shipping policy, orders are still being accepted online or through the customer service and sales team. The company is considered an “essential business” and is shipping new systems locally in Michigan and nationwide. New systems are shipped out on the same or next business day as the order is received. USPS, UPS, and FedEx continue to pick up orders at the offices. If customers wish to pick up their order at the Northville, Michigan offices, arrangements can be made by calling customer service. The order will be left in a sealed container outside the offices for contact-free pick up at a designated area. For the safety of clients and employees, outside visits to the offices are not allowed. Customers can still receive their order by mail by choosing any of the shipping options.

FAQ

About Medicalcarealert.com Prices and Cost?

Medical Care Alert offers at-home and on-the-go medical alert systems in five equipment and plan packages. The service is provided by American Response Technologies, a family-owned business. Prices range from $29.95 monthly for an in-home landline-based system to $39.95 per month for either a mobile cellular plan with GPS, a smartwatch option, or a combination plan. Medical Care Alert offers these plans without long-term contracts and with a 14-day free trial period. The company has an A+ rating with the Better Business Bureau and is BBB accredited. The cost of the company's plans, which are between $29.95 and $39.95 monthly plus $10 extra for automatic fall detection, are comparable to other medical alert companies. Medical Care Alert offers its Senior Smart Watch With GPS device that also can include fall detection – a less common device and fall detection option. The company uses AT&T and Verizon’s cellular networks – or AT&T and T-Mobile for the smartwatch – available nationwide and provided by Medical Care Alert. In general, a medical alert system costs around $1 a day. You'll pay more for specific features you may need, such as fall detection or GPS tracking. Medical Care Alert systems start at $29.95 a month with nothing to buy up front, no activation fees, and no long term contracts.

FAQ

About Medicalcarealert.com Popular Products and Services?

Medicalcarealert.com is a Michigan-based, family-owned company that provides medical alert systems for seniors nationwide. The company offers protection at home or on-the-go with GPS tracking and fall detection. When a senior needs help, the system can call emergency services or family as needed. The company's mission is to keep seniors safe at home, providing peace of mind for the whole family.

The company offers a variety of systems to meet different consumers’ needs: in-home landline- and cellular-based plans, a mobile device package, a combination mobile and wearable help button package, and a smartwatch plan. The company has been working to give seniors back their independence since 2008 with their generous risk-free trial, guaranteed rates for life, and innovative features.

The company has an "A+" Rating with the Better Business Bureau, and has been awarded the "Super Service Award" by Angie's List readers for 7 years in a row. The company is dedicated to providing the very best in medical alert monitoring, with the highest quality medical alert equipment, at an affordable price. Packages can start as low as $27.45 per month when you pay for the year in advance. There are no long-term commitments, and the best way to keep costs down is to prepay in larger installments. The company is one of the more expensive brands on the market, but they offer several payment options — annual, semi-annual, and quarterly — that can work for varying budgets.

FAQ

Can you provide more details about the payment options on Medicalcarealert.com?

Medicalcarealert.com offers three payment options to suit the needs of their customers: Quarterly, Semi-Annual, and Annual. Customers can get one month free when they pay annually in advance. Any balances will be refunded if the service is cancelled after the first 14 days. The monthly subscription fee is all that is paid for the medical alert system; there is no equipment cost, no activation fee, and no long-term contract commitments. The only one-time cost customers might have to pay is shipping, which usually costs about $12. However, those who choose semi-annual or annual payment options receive free USPS priority shipping. Customers are not required to sign long-term contracts, and may cancel their service at any time without paying a penalty. It's worth noting that Medical Care Alert is one of the more expensive brands on the market, but the various payment options can work for varying budgets.

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